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Personal Data Protection Policy

Last updated : 24/10/2025

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1. Introduction

This policy explains how we collect, use and protect your personal data when you use our website and services. It also informs you of your rights and how to exercise them.

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2. Data controller

Happy Monday SARL-s

14 chemin des Douaniers, L-9647 Doncols, Luxembourg

+352 27 94 19 46

office@happy-monday.eu

 Company number : B214787

 

Co-organiser : Element SRL

 52a1rue des Croisettes, B-4870 Trooz, Belgique

+32 4 396 07 07

contact@element-office.eu

Company number : 1002.556.168

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3. Personal Data Collected

We collect only the data strictly necessary for our activities, including :

•          Forename and surname

•          Email address

•          Telephone number

•          Postal address

•         Billing information (where applicable)

•        Connection and browsing data (cookies, IP address, browser type, access logs, etc.)

This data may be collected directly from you (forms, competitions, newsletters, etc.) or automatically when you browse the site.

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4. Purposes of Data Processing

We process your data for the following purposes :

•          Handling contact or quote requests

•          Managing customer relations

•          Sending newsletters or marketing communications (if consented)

•          Improving our website and services

•          Meeting legal and regulatory obligations

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5. Legal Basis for Processing

Your data is processed on one of the following legal grounds :

•          Your explicit consent (e.g. for newsletters or non-essential cookies)

•          Performance of a contract or pre-contractual measures

•          Our legitimate interest (e.g. improving services, ensuring security)

•          Legal obligations

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6. Data Retention Periods

Data type ​  Data Retention Periods

Contact details ​​3 years from last contact

Contractual data  ​For the contract duration, then 10 years (accounting/legal obligations)

Marketing data ​Until you unsubscribe or withdraw consent

Cookies and technical data ​Maximum 13 months from collection


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7. Data Sharing

Your data is never sold.

It may be shared only in the following cases :

•          Technical service providers (hosting, email delivery, analytics, security, etc.)

•          Legal or judicial authorities, upon lawful request

•          Contractual partners, in connection with requested services

All recipients are contractually bound to confidentiality and data security.

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8. Transfers Outside the EU

Some processing may involve data transfers outside the EU. In such cases, we ensure these are covered by :

•          A European Commission adequacy decision, or

•          Standard contractual clauses approved by the European Commission

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9. Your Rights

Under the GDPR, you have the following rights :

•          Access to your personal data

•          Rectification of inaccurate data

•          Erasure (right to be forgotten)

•          Restriction of processing

•          Objection to processing

•          Data portability

•          Withdrawal of consent at any time

To exercise your rights, contact: office@happy-monday.eu / contact@element-office.eu

 

You may also lodge a complaint with the CNPD (National Commission for Data Protection) : 

https://cnpd.public.lu

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10. Data Security

We implement all appropriate technical and organisational measures to ensure the confidentiality, integrity and availability of your data, and to prevent any unauthorised access, alteration or loss..

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11. Changes to This Policy

This policy may be updated at any time to reflect legal or technical changes. The most recent version will always be available on our website.